Politique de confidentialité

Dans un souci de transparence sur le traitement et la collecte de vos données personnelles :

We want you to make informed decisions about how your Personal Data is used and processed. To that end, we have established this website and put in place clear methods and procedures to keep you informed at every stage. Where we determine that specific information is relevant to you, we will communicate it at the appropriate time. If you have any questions or need clarification regarding any legal restrictions that may apply, we are available to assist. You can reach us by email at: info@rocpatrivance.com

Personal data will only be used for the purposes specified in the Policy.

Vos données personnelles peuvent être traitées à plusieurs fins : vous proposer le site web et vous connecter à des plateformes de trading tierces (les « Services »), améliorer le site, protéger nos droits et intérêts, assurer la maintenance et la fourniture des Services, respecter toute obligation réglementaire ou légale, et mener des activités administratives et commerciales liées aux Services.
Vos données personnelles sont également traitées afin de mieux comprendre vos préférences et vos besoins.

To use essential tools for protecting your personal data rights :

To exercise your rights, simply contact us at any time with a request regarding your Personal Data. We can update or delete your data, restrict its use for specific or general purposes, and share it with you or a designated third party. We are committed to handling every request promptly.

Protect your personal data :

While we cannot guarantee the absolute security of your Personal Data, we remain committed to employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

Scope

This Policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is one who can be identified directly, or through a combination of additional information we hold or can reasonably access.
"Processing" means any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly collect information from, or permit access to our services by, anyone under 18. If we become aware that such information has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous vous concernant ?

Lorsque vous accédez à nos services, à nos canaux ou à notre site web, nous collectons des Données Personnelles. Selon les cas, nous pouvons vous les demander directement, les collecter en analysant l'utilisation de nos Services et canaux, ou les recevoir de nos partenaires tiers.

You are not required to share any personal information with the company, and there are no consequences for choosing not to do so.

You are not required to provide personal data. In some circumstances, choosing not to may prevent us from delivering the Services or granting you access to the website.

4. Quels types de données personnelles sommes-nous susceptibles de collecter ? Lorsque vous visitez notre site web, nous collectons les informations personnelles suivantes vous concernant :

This includes information from your online activity log, traffic data (such as your IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through our service.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

6. Transfert de données personnelles à des tiers

La Société peut transmettre des Données Personnelles à des sociétés tierces qui nous fournissent des services tels que l'hébergement et le stockage, l'analyse des adresses IP, et l'analyse des expériences utilisateurs.
Vous pouvez également nous demander de communiquer certaines de vos Données Personnelles à des plateformes de trading tierces. Nous transmettrons les Données Personnelles que vous nous fournissez dans ce cadre à ces plateformes. Leur utilisation de vos Données Personnelles est régie par leurs propres politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données Personnelles avec des entités liées ou des partenaires commerciaux, afin de disposer des ressources nécessaires à l'amélioration des produits et services proposés à ses clients.
Lorsque la protection des droits de tiers ou d'actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles compétentes.
Vos Données Personnelles peuvent également être partagées avec des investisseurs ou acquéreurs potentiels, ou avec des prêteurs de la Société ou de toute autre société du groupe, dans le cadre d'une transaction envisagée — y compris un transfert ou une cession d'actifs — ou dans le cadre d'une fusion, restructuration, consolidation ou procédure de faillite impliquant la Société ou toute autre société du groupe.

7. Cookies et services tiers

We may work with third-party services, such as advertising networks and analytics companies, that operate on our website. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing behaviour to improve your user experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume your session.

Types de cookies :

Ils peuvent être utilisés par nous selon leur finalité :

AVIS DE SUIVI EN LIGNE
Ce service ne prend pas en charge les signaux de refus de suivi.
8. La conservation de vos données personnelles

We will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods permitted by applicable law, regulations, or regulatory orders.
Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, this sharing will continue for an additional 12 months.
We regularly review the Personal Data we hold to confirm it is no longer required.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Personal Data Security We implement technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While no system can guarantee absolute security, we maintain appropriate safeguards proportionate to the risks involved in processing your data. Access to your personal data is restricted to authorised personnel and third parties who require it to perform specific functions. All such parties are bound by confidentiality obligations. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, inform you directly within the applicable timeframes. You are responsible for keeping your account credentials confidential. If you suspect any unauthorised access to your account, contact us immediately.

We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for any indirect or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our control.
In certain circumstances, legal or other obligations beyond our control may require us to disclose Personal Data to third parties, such as public authorities. We have no control over the security measures applied to your Personal Data by such third parties.
Personal Data cannot be transmitted over the Internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us via the Internet.

11. Hyperlinks to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or applications.
Before accessing or using any third-party website or application, we recommend reading its privacy policy carefully. We also advise caution when sharing any Personal Data with such services.

12. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. We encourage you to review this policy periodically to stay informed of how we protect your information. Continued use of our services following any update constitutes acceptance of the revised policy.

Before accessing any third-party website or application, we recommend reading its privacy policy. We also advise against sharing personal data with third parties unless necessary.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to information you provide in connection with your Personal Data. To exercise any of these rights, please send an email to the address below.
Right of Access
We can verify the accuracy of the Personal Data we process about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available in electronic form upon request.
The right of access must not prejudice the rights and freedoms of others. If a request would harm another person's rights or freedoms, we may refuse or limit it.
Right to Rectification
We will correct inaccurate Personal Data. You may require that any incomplete Personal Data relating to you be rectified, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to retrieve and consult the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly from us to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, and it must not prejudice the rights and freedoms of others.
Right to Object
You have the right to object at any time to the processing of your Personal Data where that processing is based on our legitimate interests or those of a third party, including profiling based solely on those interests. We may continue processing only where we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may bring a complaint before a supervisory authority established by a Member State for the purpose of protecting the fundamental rights of individuals with regard to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights regarding your Personal Data as set out in this section 13.
We will provide the information requested under section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless otherwise provided under section 13, information requested under your section 13 rights will be provided free of charge. Where a request is unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.